Privacy Policy

This policy applies to all information collected or submitted on Serenity Labs’ website and our apps for iPhone and any other devices and platforms.

Information we collect

New Julius accounts are created anonymously, without email addresses or passwords.

You may optionally add an email address and a password to your account, or remove the email address and password from your account, at any time in Serenity Labs’ app. Email addresses are used for logging in, password resets, responding to emails that you initiate, and sending notifications that you request. We send occasional promotional emails which can be opted out of in the app.

Technical basics

If you enable notifications, we must store a token to send them.

If you upload photos to Julius, we need to store them until you delete them.

We use cookies on the site and similar tokens in the app to keep you logged in.

Our server software may also store basic technical information, such as your IP address, in temporary memory or logs.

iCloud

Julius stores some of your data in Apple’s iCloud service, such as login tokens for your account(s), to enable some sync features between all devices signed into your Apple ID.

Ads and analytics

Serenity Labs’ app collects aggregate, anonymous statistics, such as the percentage of users who use particular features, to improve the app.

Information usage

We use the information we collect to operate and improve our website, apps, and customer support.

We do not share personal information with outside parties except to the extent necessary to accomplish Julius’ functionality. We may share anonymous, aggregate statistics with outside parties.

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. Passwords are hashed, not stored, using industry-standard methods (currently bcrypt).

Accessing, changing, or deleting information

You may access or change your information or delete your account from the Julius iOS app.

Deleted information may be kept in backups for up to 90 days. Backups are encrypted and are only accessed if needed for disaster recovery.

Julius may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.

Third-party links and content

California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Information for European Union Customers

By using Julius and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

Your Consent

By using our site or apps, you consent to our privacy policy.

Contacting Us

If you have questions regarding this privacy policy, you may email support@serenitylabs.com. Please note that account deletion should be done within the Julius app, not via email requests, for security reasons.

Changes to this policy

If we decide to change our privacy policy, we will post those changes on this page. Summary of changes so far:

  • Oct 1, 2019: First published.